MV Communications Newsletter: October 2003

MV Communications Newsletter: October 2003

In this issue:

Stumble over an unfamiliar term? You might find it in the newsletter glossary (or suggest that we add it.)

 

Personal FAX numbers available

Would you like an incoming FAX number that doesn't tie up your phone line? MV is now offering a personal FAX number service. You get a unique telephone number in Manchester, NH, and when somebody sends you a FAX to that number, it's delivered to you as a TIF (tagged image format) attachment to an email message. You can use our email filtering facilities to deliver that message to a specific folder or to another address if you wish.

The standard rate for a personal FAX number is $9.50/month,

or $7.50/month when combined with other services totalling $10/month or more.

or free with any business DSL account that's charged at at least $95/month. (This includes existing accounts.)

Note: personal FAX numbers do not qualify for other discounts.
Note also: personal FAX numbers are currently for incoming FAXes only.

 

Update on Verisign wildcard DNS issues

In last month's newsletter we reported on a controversial episode wherein Verisign used their control over the .COM and .NET domain spaces to redirect queries for unregistered domains to a web site that they operated. This move was designed to allow Verisign to capitalize on accesses to domains that did not exist-- as when somebody made a typographical error, or when somebody simply made a guess about a domain name they were looking for. Verisign's web site, called "SiteFinder", included facilities to allow the user to search for a site with a similar name, or conduct other searches. Verisign would make money by, for example, selling ad space on the SiteFinder web site. The bottom line with this maneuver was, indeed, all about the bottom line: Verisign's goal was to make money off of these accesses. Many (most) people, believing that Verisign misused their responsibility to run the .COM and .NET domains in a circumspect manner, cried foul. ICANN (the International Corporation for Assigned Names and Numbers, see http://www.icann.org/, the organization which currently has oversight over the domain name system, agreed. It issued this order instructing Verisign to remove the wildcard entries until the matter could be further studied.

Verisign reluctantly complied with this request. Since then, though, they have been waging a fairly active battle in the press (at least within certain technical and administrative circles), muddying the waters along the way. Typically Verisign portrays the issue as revolving around their "SiteFinder" web site, and generally refers to the "SiteFinder" service as what's being discussed. It's important to bear in mind, though, that SiteFinder is merely a web site, one that can be operated without the changes Verisign made. The controversy is not about running that web site: it is about Verisign using their access to the domain registry database to illegitimately redirect traffic to that web site. Verisign also clouds the issue by insisting that the change they made is technically sound. And that's true. But one can do lots of technically sound things that are wrong (as in "right" vs "wrong"). For example, spam (unsolicited email) is delivered via technically sound methods.

 

About spam filtering

We continue to receive positive feedback on our email filtering capabilities. Surprisingly, though, only about 10% of you have enabled email filters. Of that 10%, most people have set up very basic filters, rejecting SPAM based on some very fundamental choices that we provide. Even so, within that 10%, our statistics indicate that approximately 35% of messages are discarded as SPAM, and another 11% of message are automatically filed into "caught spam" folders. This means that with only very minimal setup, people using our filters are filtering out nearly 50% of the email being sent to them. Those who spend a little time setting up more complex filters are likely to see even better results.

For those 90% of you who are not yet using the email filters, you are encouraged to check out this capability (as well as the webmail interface). Go to http://webmail.mv.net to set up filters or other actions to apply to the mail you receive.

We've also set up a Usenet newsgroup mv.forum.email as an area to discuss email handling, including mail filtering.

We are still working on more advanced mail filtering capabilities- future newsletters will bring you information as it develops.

 

Some tweaks in email handling

Spam and unwanted email continues to be a growing problem affecting more than just individual mailboxes. For every increase in spam that you see, our mail servers are affected even more. We see increasing amounts of spam destined for nonexistent mailboxes, as spammers try more and more combinations of letters in hopes of finding a valid email address. Most of this spam has a forged return address, causing even more troubles when the mail server attempts to return a message to the sender. Furthermore, batches of spam messages tend to have fake return addresses with valid domain names (such as aol.com, yahoo.com, hotmail.com, and the like). Mail systems for those domains become secondary victims as bounce messages pile into them from spam send around the world.

We have taken some action to help reduce the bad-bounce problem. We now apply spam filtering on mail to nonexistent domains just before we would bounce it. If it looks like spam, we don't send the bounce. This has at least two effects: it reduces the load on our servers that have to send the bounces, and it reduces the effect on the unfortunate forged targets of those bounces.

 

EFF: How not to get sued

Most of you have probably read about the RIAA (Recording Industry Association of America) serving up lawsuits to many people that it believes are trading in bootleg audio or video works. Some people believe that illegal trading of copyrighted works is partly a side-effect of an industry failing to keep up with technology, and failing to provide any realistic distribution/reward system for artistic works in this networked age.

We assume that most of you aren't interested in stealing or trafficking in stolen wares. But we also bet that some of you are nevertheless interested in peer-to-peer (P2P) file sharing technologies. The EFF (Electronic Frontier Foundation) has come up with a page entitled "How Not To Get Sued By The RIAA For File-Sharing (And Other Ideas to Avoid Being Treated Like a Criminal)". (You can get to it at http://www.eff.org/IP/P2P/howto-notgetsued.php .) Here you will find a number of interesting links, including help to avoid accidentally setting yourself up to share files without knowing it; discussions of subpoena actions; and thoughts about ways to advance technology without hurting artists.

 

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